It happened again that documents were unintentionally printed on A0. Here is an email I sent earlier:
... the first Windows-10 installations came with an unwanted configuration of the printing service: the last selected printer became the default printer. The result was that some documents were accidentally printed on the A0 printer. For the new Windows-10 installations this has been fixed. To make sure that your Windows-10 PC is configured properly: Open Start menu type 'Printer' open 'Printers & Scanners' disable the option 'Let windows manage my default printer'
IT tries to find a fix.
Killing the gnome shell via 'Alt-F2: r' or 'Ctrl-Alt-F2 ...' should be possible.